Selling services
Productized Services on Easy Digital Downloads: Set One Up
What a productized service is, three ways to package one, how to price it, and how to set it up on Easy Digital Downloads with tiers, add-ons and retainers.
Easy Digital Downloads addon
Sell services from your Easy Digital Downloads store, not just files.
EDD Sell Services adds requirements, chat, file sharing, delivery tracking and ratings to every order, inside the checkout your store already uses.
One order, start to finish
How does a service order work from payment to delivery?
Four steps, all inside your own store.
- The service is a normal product
- The buyer answers your questions
- Both sides work on the order
- The seller delivers, then both rate
What you get
What does EDD Sell Services add to my store?
Every feature below comes with every plan.
Requirements before work starts
Ask the buyer your questions after payment. Save a question set and reuse it on the next service.
Delivery dates that hold
Show an estimated delivery time on the product and update the date later from the service page.
Chat and shared files
Talk to the buyer and exchange files on the order itself.
Status tracker and notifications
Both sides see where the order stands and get notified. The vendor also gets an email on each new order.
Two-way ratings
Ratings run after delivery, so both sides can rate.
Colours that match your store
Seven colour pickers and a border radius setting style the service panels and the conversation.
Pricing
How much does EDD Sell Services cost?
Three plans, each with the full feature list. The plan only sets how many sites you can use it on. Lifetime prices: Personal $199, Professional $299, Agency $499.
Personal
1 site. $199 lifetime.
$59/year
- Full EDD Sell Services feature list
- Standard email support
Professional
5 sites. $299 lifetime.
$129/year
- Full EDD Sell Services feature list
- Priority email support and live chat for urgent issues
Agency
Unlimited sites. $499 lifetime.
$299/year
- Full EDD Sell Services feature list
- Priority email support and live chat for urgent issues
Who it is for
Who is EDD Sell Services built for?
People who sell their time and skill and already run, or want to run, Easy Digital Downloads.
Freelance web developers
Sell build and fix work as a product and collect the brief after payment.
Graphic designers
Ask for brand details and reference files up front, then deliver the final files.
Digital and email marketers
Sell marketing services with a clear brief and a visible order status.
Writers and translators
Collect the source text and instructions, then hand over the finished work.
Guides to selling services
Selling services
Easy Digital Downloads 3.7.2 Update Notes for a Store That Sells Services: What Changed and What to Test
What changed in Easy Digital Downloads 3.7.0 to 3.7.2, from the official changelog, and a staging checklist for stores that sell services: checkout, receipts, refunds and discounts.
Selling services
Easy Digital Downloads Payments: Gateways, Fees, Refunds and a Test-Mode Launch Checklist
Which payment gateways Easy Digital Downloads supports, where the fees come from, how refunds and disputes work, and a test-mode checklist to run before you take real money.
Beyond one seller
What if I need more than one seller, or something custom?
Can other people sell their services in my store?
Yes. EDD Sell Services works with the Frontend Submissions (FES) extension for Easy Digital Downloads, so third-party vendors can list and manage their own services.
Marketplace developmentCustom development for EDD and EDD Sell Services
Start with a discovery call. Changes are made through hooks or a companion plugin, never by editing plugin files.
See custom developmentQuestions about EDD Sell Services
Do I need Easy Digital Downloads?
Yes. EDD Sell Services is an addon, so Easy Digital Downloads must be installed and active.
Do services go through my normal checkout?
Yes. A service is a normal product in your catalog with an estimated delivery time, and the buyer pays through the checkout you already use.
What happens if the customer never responds after delivery?
You set a number of days on the final delivery. If the customer does not respond in that time, the order moves to review on its own.
Can other people sell services in my store?
Yes, with the Frontend Submissions (FES) extension for Easy Digital Downloads. Third-party vendors list and manage their own services.
Which version is current and which WordPress is it tested on?
The current version is 4.3.0, updated March 2025, tested up to WordPress 6.7.2.
Can I try it before I buy?
Yes. Open the live demo to see it working.
Ready to sell services in your EDD store?
Pick a plan, or try the live demo first.
